Bj88 live FAQ – all your questions answered here

Per bj88 live's policy, each person may only open one account. Creating multiple accounts using the same device or mobile number may result in permanent suspension of all associated accounts and forfeiture of any remaining balance.

On the login page Click the "Forgot password?" option on the login page. Enter your registered mobile number or email — a reset code will be sent to you. Use the code to set a new password. Make sure your password is at least 8 characters long and includes a mix of numbers and special characters.

bj88 live follows international security standards. Before processing a withdrawal, you may be asked to submit a photo of your national ID or passport to verify your identity. This is done to protect your funds and prevent fraud or unauthorized access.

Your account may be temporarily suspended due to repeated incorrect password attempts or suspicious activity. If this happens, please contact our live chat support. Once your identity is verified, your account is typically restored within 24 hours.

Your mobile number, email, and some profile details can be updated directly from Account Settings. To change your registered name or date of birth, you'll need to submit the required documents to our support team.

Yes, you can request account closure at any time. Make sure to withdraw any remaining balance before the account is deleted. Contact the support team in writing — the process is typically completed within 7 business days.

After logging in, click the "Deposit" button on your dashboard. Select your preferred payment method — Mobile Pay, Nagad, or Rocket. Enter the amount and complete the transaction by following the on-screen instructions. Funds are usually credited within 2 to 5 minutes.

The minimum deposit on bj88 live is just ৳500 — one of the lowest among betting platforms in Bangladesh. A special welcome bonus is available on your first deposit, so depositing a little more the first time works in your favour.

Wait 15 minutes first — delays are sometimes caused by network lag. If the issue persists, contact live chat support with your transaction ID and a screenshot. Most cases are resolved within 1 to 2 hours.

bj88 live does not charge any deposit fees. However, Mobile Pay or Nagad may apply their own service charges, which are deducted by the payment provider. Deposits on bj88 live's end are completely free.

The daily deposit limit depends on your account's verification level and payment method. A standard verified account can deposit up to ৳50,000 per day. To increase your limit, complete full KYC verification.

bj88 live currently supports deposits via mobile banking (Mobile Pay, Nagad, Rocket). Bank transfer may be available for certain accounts. Contact the support team for more details.

After logging in, go to "Withdrawal" from your dashboard. Enter the amount and your mobile banking number, then submit the request — funds are usually transferred to your Mobile Pay or Nagad within 5 to 15 minutes.

Mobile banking withdrawals are typically processed within 5 to 30 minutes. During peak hours or due to banking system delays, it may take up to 24 hours. If it's been more than 24 hours, please contact support.

The minimum withdrawal amount at bj88 live is ৳500. The maximum daily withdrawal limit is determined by your account's verification level — fully verified accounts enjoy a significantly higher limit.

Common reasons for a rejected withdrawal include incomplete KYC verification, unmet bonus wagering requirements, or incorrect payment details. The reason is noted in the rejection notification. Correct the issue and resubmit, or reach out to support for assistance.

Yes, winnings from bonuses can be withdrawn — but you must meet the specific wagering requirements. Each bonus has its own terms. Typically, you need to wager between 10x and 20x the bonus amount before becoming eligible to withdraw.

bj88 live does not charge any withdrawal processing fees. However, your mobile banking provider may deduct their own cash-out charges — this is governed entirely by the payment service's own policy and has nothing to do with bj88 live.

Registration Once completed, the welcome bonus is automatically credited on your first deposit. The bonus activates when you deposit the minimum qualifying amount. The bonus percentage and terms may change from time to time, so check the promotions page for the latest offers.

With bj88 live's referral program, both you and your friend receive a bonus for every successful referral. Your referral link is available from the account dashboard. The bonus is credited once your friend registers and makes their first deposit.

A percentage of your net losses over a set period is returned as cashback. It's credited weekly or monthly and can be used directly for betting. The exact percentage varies by promotion.

Only one bonus can be active at a time. You cannot claim a new bonus until the requirements of the current one are met. However, certain special promotions may be combinable — check the terms and conditions of each offer for details.

Every bonus has an expiry date. If the wagering requirements are not met within the set timeframe, the bonus is automatically cancelled. Your real money balance remains unaffected — only the bonus portion is removed.

bj88 live offers betting on more than 20 sports, including cricket, football, tennis, badminton, and kabaddi. With Bangladeshi fans in mind, special markets are also available for major tournaments like the IPL, BPL, FIFA World Cup, and Asia Cup.

Live betting means placing bets on a match in real time as it unfolds. Odds shift throughout the game and you can bet at any moment. It's more exciting than regular betting — but quick decision-making is key.

bj88 live uses decimal odds. For example, odds of 1.90 mean a ৳100 bet returns ৳190 in total if you win (profit of ৳90). The higher the odds, the bigger the potential payout — but the lower the chance of winning. on the Sports Betting page Find the full guide there.

A "Cash Out" option is available on select bets, allowing you to settle a bet — partially or in full — before the match ends. Not all bets can be cancelled. Once a match has started, cancellation is generally no longer possible.

If a match is cancelled or incomplete, the stake for the affected bet is automatically refunded to your account. Refunds are typically processed within 24 to 48 hours.

bj88 live uses SSL encryption technology to keep your personal information and financial transactions fully secure. Our servers undergo regular security audits. Look for the lock icon in your browser's address bar to confirm you're protected.

Go to the "Security" tab in your account settings and enable 2FA. Each time you log in, a one-time OTP will be sent to your registered mobile number. With 2FA active, unauthorized access to your account becomes virtually impossible.

No. bj88 live does not sell or share your personal information with any third parties. Information may only be disclosed to relevant authorities when required by law. For more details, in the Privacy Policy Read.

Change your password immediately and enable 2FA. Then notify the support team so they can review your account activity. For your security, avoid logging in over public Wi-Fi.

bj88 live is committed to responsible gaming. You can set deposit limits, take a cool-off period, or opt for self-exclusion — all available through your Account Settings. To learn more, Responsible Gaming View page.